Download the printable version of the FAQ.

Do I need a Passport for the trip?

A passport is needed and must be valid for three (3) months beyond the intended date of your return to the U.S. It is HIGHLY RECOMMENDED that your passport be valid for SIX (6) MONTHS beyond your intended date of return. Please ensure the security of your passport while traveling to prevent incidents of pick-pocketing or theft. Keep a copy of your passport bio data page (and any pages with valid visas) in a safe place separate from the passport itself; this can help you when applying for a new passport if yours is lost or stolen. You need to carry some form of ID on you while traveling.

Do I need a Visa?

Visas are not required to enter Poland.

Can I use credit cards?

All credit cards are widely accepted.

How can I exchange money?

It is easy to exchange money in Krakow. They have their own currency, the zloty. Some places accept payments in Euros but would recommend exchanging dollars for Polish currency. You should change money only at banks or legitimate exchange kiosks (Kantor). A legitimate offer to change money by an unknown person on the street is extremely rare and would almost certainly be a scam. Automated teller machines (ATMs) are widely available throughout major cities in Poland. Most Polish ATMs offer instructions in multiple languages and allow access to U.S. bank accounts. Try to use machines at more secure or heavily traveled and monitored locations, such as commercial banks, large hotels, shopping malls, and airports. You should notify your bank of all international travel before you leave the United States, and monitor your personal bank account during travel.

What services does the hotel offer?

Services at the Sheraton Krakow Hotel include:

  • Available laundry and dry cleaning
  • Free WIFI
  • A large fitness club, a sauna and an indoor swimming pool available (free of charge)
  • Electronic safety deposit boxes in each room
  • Air conditioned rooms
  • Cash machine (ATM)


Will my cell phone work overseas?

You can buy a prepaid international phone before you travel or call your phone service and find out what plans are available to add to your phone if you need international capability. There is WIFI at the hotel.

Do I need an adapter for Poland?

Three standard European electrical sockets (outlets) are used in the Republic of Poland: the Type C Europlug, the Type E Schuko and the Type F Schuko. If your appliance’s plug does not match the shape of these sockets, you will need a travel plug adapter. Consider bringing an adapter for all three types of sockets to ensure that you will be able to use your appliances.

What is the temperature in September?

  • Average temperature: 18ºC / 64ºF
  • Average high: 22ºC / 72ºF
  • Average low: 13ºC / 55ºF

 Check out the Krakow’s weather on Weather.com.

What type of clothing should I bring?

Comfortable clothes: light sweaters, long pants, good walking shoes and an autumn jacket are recommended. You can choose to bring dress clothes for services or if you plan on dining at one of the finer restaurants in Krakow.

Should I get travelers insurance?

Traveler’s insurance is highly recommended because your payment for the trip is non-refundable.

Are the meals kosher?

Breakfast at the hotel is not kosher, but all other meals are kosher certified. We will be eating out for dinner at a restaurant on Shabbat that is not kosher, but will bring in a kosher meal for anyone that requests one.

Can I get needed medications?

It is strongly recommended that you bring extra of your current medication. Please discuss this with your personal physician.

Do I need any vaccinations?

Make sure your routine vaccinations are up-to-date before every trip including measles-mumps-rubella (MMR), diphtheria-tetanus-pertussis, varicella (chickenpox), polio and your annual flu shot. In addition, the U.S. Center for Disease Control (CDC) recommends the hepatitis A vaccine to protect against acquiring hepatitis A through contaminated food or water, regardless of where you are eating or staying in Poland.

Can I get my money back if I cancel?

All payments, including your deposit, are non-refundable.